The Knox Mortgage Team — Hoover, Alabama · Seattle, Washington
A father-daughter mortgage team.
Someone always answers.
Twenty-three years of underwriting-grade experience, two licensed originators, and a promise that your call gets a person, not a queue. Serving Birmingham, Hoover, and the Alabama lake communities through Aubrea McNamara, and the Puget Sound through Steve Knox.
Alabama borrowers: Aubrea McNamara, Mortgage Loan Originator, NMLS #1842646, licensed in Alabama. Call or text 206-850-9066 or apply online.
Washington borrowers: Steve Knox, Branch Manager, NMLS #107021, licensed in Washington. Call or text 425-931-9579 or apply online.
Why Families Send Us Their Friends
Most of our business is referred.
That tells you how we work.
We don't buy leads and we don't run a call center. Almost every family we help was sent to us by someone we already helped. That only happens when the preapproval holds up, the closing is on time, and the phone gets answered on a Saturday. Steve has been doing this for 23 years. Aubrea learned it from him and now carries the Alabama license. Between the two of them, you are never waiting on the one person who knows your file.
How We Work
The Knox Commitment
Five things we promise.
In writing.
01
A real preapproval in five days.
Within five business days of deciding to work with us, your file has been reviewed by an underwriter, not just run through software. Your letter means something to a seller because the hard questions were already asked.
02
A fresh letter for every offer.
Each time you write an offer, you get a letter tailored to that price and that property. Then we call the listing agent ourselves, so they hear from a lender who has already seen your file.
03
Evenings and weekends.
Houses go under contract on Sunday afternoons. We answer on Sunday afternoons.
04
Two people who know your file.
Steve and Aubrea work every loan together. If one is in a closing, the other picks up. You will never hear "she's out today, can I take a message."
05
The number before the commitment.
Rate, fees, and payment in plain language before you sign anything. If a smaller loan or a different program serves you better, we say so.
Thirty-plus years of combined experience. Thousands of closings. One phone number that gets answered.
A place to begin